Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at (920)674-2383.

1. What are the Clinic hours?

   Our Clinic is open Monday to Friday from 8:00am to 6:00pm. On Saturdays we are open from 8:00am until noon. The clinic is closed on Sunday.

2. Do I need to have an appointment?

    Yes, patients are seen by appointment.

3. What forms of payment do you accept?

     Cash, Check, CareCredit, Mastercard and Visa

4. Can I make payments?

    Payment is required at the time of service, however payment plans are available through CareCredit.

5. At what age can I have my pet spayed or neutered?

   Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

6.  What is the pre-anesthetic blood screening?

   This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

7. How long do the sutures stay in after my pet's surgery?

   Procedures involving sutures usually require them to be removed in 10-14 days following the surgery.

8.  Do you board pets?

   No, our facility does not board pets other than those hospitalized for observation or surgery.